Madame Tussauds Reviews

Based on 10 customer reviews and online research, madametussauds.com has a consumer rating of 4.0 out of 5 stars, indicating that most customers are very satisfied with Madame Tussauds.

4.0 / 5.0

10 Reviews

5 Stars(4)

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4 Stars(4)

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3 Stars(0)

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2 Stars(2)

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1 Star(0)

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How would you rate Madame Tussauds?

Customer Reviews (10)

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Guest
Posted on 06/01/2021
Visited madam Tussaud’s with my…

Visited madam Tussaud’s with my girlfriend. Firstly just wanted say a massive thank you to Lavina who helped us sort out our tickets at the self checkout and was very pleasant and helpful.
The museum was loads of fun with a range of present celebs and famous people and history. Would recommend!

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Becky Peterson
Posted on 05/31/2021
Filthy, crowded, bad staff, nothing worth seeing

Went once cause my girlfriend wanted to see it. Never again. That "museum" it's a proper joke ???? Filthy, zero organising of crowd, staff has no clue of anything whatsoever. Most of the so called attractions are displayed in such bad lighting, you can barely take a picture, don't know if i recognised 5 figures there, poorly buit and there's no "life size" in there. Truly a waste of money and time. Oh, and what's the point kf booking ahead online if i have to sit in an hour queue? Marvel show is a disgrace, especially the 4d thing ????. The gift shop...what can i say, i can find everything on any corner kiosk in central London. Why is this fire hazard, disease spreading, disgusting place so popular, beats me

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Freddie Wright
Posted on 05/29/2021
Surprisingly good!

Madame Tussauds was one of those places I felt I needed to go, but wasn't sure how entertaining wax figures would actually be. But I'm glad we went! An entertaining couple of hours. My nephew loved the Marvel figures!

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Devon Rodriquez
Posted on 04/06/2021
I really enjoyed it with my family.

I really enjoyed it with my family.

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Carter Cole
Posted on 11/03/2020
Great experience

Great experience, great management, amazing staff!!

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Hannah Lynch
Posted on 09/03/2020
A fabulous day out for myself and three…

A fabulous day out for myself and three friends. The staff we spoke to were polite and very much in the background. The wax works were intriguing and it was a different experience than when I went there many years ago. This time I got up close and personal rather than looking at them from a distance.
The cafes were closed it seemed so no chance of a drink and sit down.
Excellent time there.
The only advice I’d give is BUY a Program as I’m sure we missed many areas that we wouldn’t have done if we’d purchased one.
And a note to staff, please offer programs at point of sale to remind us. Thank you.

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Jar Holland
Posted on 09/01/2020
An enjoyable experience

Staffs are polite.
The waxs statue matches alot to the famous people & the place were well cleaned.
The place is pretty big ,so don't be in an rush when exploring it.
Last not least, great location for fun pictures.

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Dawn Terry
Posted on 08/20/2020
Recently

Recently, my wife's relatives from Belgium came to us and we went to Madame Tussauds Museum. Everyone really enjoyed it and the children were very delighted.

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Shawn Vasquez
Posted on 07/15/2020
I had lost my bag in this museum it has…

I had lost my bag in this museum it has been almost one year but still no response from the stuff. Museum is very nice my 2 star is for that but as you may be aware costumer service is important in this capital!

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Cherly Watts
Posted on 05/21/2020
After being sceptical about visiting…

After being sceptical about visiting the attraction, I actualy found myself really enjoying the experience and appreciating the all of the sculptures inside.
Lots of selfies taken, and impersonating jonny Wilkinson taking a conversion amongst the highlights.

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